Hik9 Reviews

"Hik9.com" is known for its Original HiK9 Raised Dog Bed. These beds are different from conventional ones, providing a comfortable place for pets to sleep. The bed collapses down into a bag for easy travel, requires no tools for assembly, and takes only 2 minutes to set up. The fabric top is suspended over a metal frame, creating a comfortable place for pets to sleep. The bed eliminates all smells, mildew, and damp bedding, making it practical and perfect for dogs with skin allergies. All covers can be removed and placed in the washing machine for a quick cycle. The cover moulds to the shape of the pet, ensuring no pressure points which can develop unsightly and uncomfortable sores. This also helps with arthritis and other joint problems. Everything for the beds is replaceable and comes in many variations of fabrics and colours. Other popular products include HiK9 Mesh Bed, HiK9 Leg Extensions, HiK9 Canvas Bed, Dog Food, Dog Accessories, and Pet Toys. The website also offers a catalogue filled with useful information about HiK9, their products, frequently asked questions, and a size guide. The products have received positive reviews from customers, with many praising the great service and quality of the products.

At Hik9.com, all goods are delivered with an unconditional 28-day money back guarantee. To return the goods, customers must arrange for and pay the cost of returning the goods. All returned goods must be unused and in a saleable condition. Hik9.com reserves the right to deduct a 20% restocking fee.

Regarding the shipping policy, delivery charges are calculated at the time of ordering and are based on the overall weight of the parcel. Hik9.com aims to despatch all goods within 3-5 working days, however, this can change to 7-14 working days during the height of their show season or at particularly busy times, especially at Christmas. If the delivery address is a business address being sent to the EU, the courier will require your VAT and EORI number to be able to deliver the goods. If this is not provided, the parcel will be returned back to Hik9.com. For orders under £30, customers are charged £4. For orders up to 30kg, the courier delivery charge is £8. This covers up to 30kg so it is always worth combining to share the costs if possible. As a guide, Hik9.com can send 5 of their large sized beds for one courier charge.

Hik9.com has received a great rating of 4.1 with 233 total reviews. The majority of customers have given a 5-star rating (83%). Some customers have praised the great bed and customer service, mentioning that their pets love the new medium size mesh bed with a cosy sleeve. They also appreciated the quick replacement of a slightly damaged pole on arrival. Other customers have mentioned that the beds are perfect for both indoors and outdoors, and are great for travel. However, some customers were disappointed that their address on the islands was not included in the free delivery offer over Easter. Despite this, many customers have praised the good quality products. Some customers have had these beds for 12 years and have found them to be quite expensive but worth the money. They have also praised the service, stating it was as good as it was 12 years ago. However, some customers have expressed disappointment with the small size bed and have found it hard to find them in stock. Despite some negative reviews, many customers are happy with the end product and have found the beds to be a great investment for their pets.

Hik9.com has received a great rating of 4.1 with 233 total reviews. The breakdown of the ratings is as follows: 83% of the reviewers gave a 5-star rating, 4% gave a 4-star rating, 2% gave a 3-star rating, 2% gave a 2-star rating, and 9% gave a 1-star rating.

Here are some of the reviews:

• Elizabeth Coltman mentioned that the bed was great and the customer service was excellent. Her Springer loves her new medium size mesh bed with a cosy sleeve. She also mentioned that one of the poles was slightly damaged on arrival but this was replaced straight away1.
• Carly Hill found the raised beds perfect for both inside and outside use. She mentioned that her pup absolutely loves them and they are great for travel1.
• Alwyn Robertson appreciated the good quality products but was disappointed that his address on the islands was not included in the free delivery offer over Easter1.
• L.Taylor mentioned that her dog loves her HiK9 bed and she recently purchased a new cosy topper which is very easy to put on and off1.
• Rebecca Cowburn mentioned that her 6 dogs love these beds and she has a combination of sizes and even a bunk bed1.
• CG mentioned that they had these beds for 12 years and recently bought a couple of replacement covers for the older two dogs1.
• Kerry Willis was disappointed that the small size bed was not in stock1.
• DSM was happy with the end product despite the reviews2.
• Dawn Acton mentioned that the raised bed with fleece gave a new lease of life to her dog2.
• Charlie H appreciated the fast customer service and really nice quality toppers and beds2.
• Tricia Moody mentioned that these beds have made a difference to her 2 terriers2.
• Kjl was disappointed as the bed arrived badly damaged and couldn’t even be assembled2.

Please note that these reviews are from different time periods ranging from February 2019 to April 2024.

Hik9.com offers a variety of products primarily focused on pet care. The main product is the Original HiK9 Raised Dog Bed which is different from conventional beds. This bed collapses down into a bag allowing for easy travel. It has a fabric top suspended over a metal frame, creating a comfortable place for pets to sleep. The bed eliminates all smells, mildew, and damp bedding, making it practical and perfect for dogs with skin allergies. All covers can be removed and placed in the washing machine for a quick cycle. The cover moulds to the shape of the pet ensuring no pressure points which can develop unsightly and uncomfortable sores. This also helps with arthritis and other joint problems. Other products include HiK9 Mesh Bed, HiK9 Leg Extensions, HiK9 Canvas Bed, Dog Food, Dog Accessories, and Pet Toys. Everything for the beds is replaceable and comes in many variations of fabrics and colours. The website also offers promotions, new products, and sales directly to your inbox if you subscribe to their newsletter.